Starting from the four directions of knowledge, service, data and process, modular products are used to shorten the distance from demand judgment to business use.
Product Portfolio
Choose a clear scenario and gradually connect more business capabilities
Products can be deployed independently or used in combination with existing enterprise systems.
DI-ACE PRODUCT
AI knowledge base
Turn dispersed enterprise knowledge into trusted, traceable answering capabilities
Access systems, documents, product information and project experience, and provide sourced knowledge retrieval and Q&A within the scope of authority.
Applicable:Suitable for customer service, pre-sales, internal knowledge management, training support and document-intensive teams.
An intelligent customer response platform that connects knowledge, tickets and human services
For consultation, work orders and after-sales scenarios, it provides multiple rounds of Q&A, labor transfer, service quality inspection and knowledge accumulation.
Applicable:Suitable for businesses that need to improve response efficiency, service consistency and problem closure capabilities.