Multi-source knowledge access
Support documents, web pages, databases and business system contents to be unified into the knowledge processing process.
Product Detail
AI knowledge base
Turn dispersed enterprise knowledge into trusted, traceable answering capabilities
Access systems, documents, product information and project experience, and provide sourced knowledge retrieval and Q&A within the scope of authority.
Inquire about this productStart with a clear, verifiable business problem
Suitable for customer service, pre-sales, internal knowledge management, training support and document-intensive teams.
Product capabilities built around production use
Permissions and space management
Control search and answer scope by organization, role, project, or knowledge space.
Traceability
Answers link original information and quoted fragments for easy verification and continued reading.
Knowledge update mechanism
Manage knowledge freshness through versions, expirations, and incremental updates.
How the product gets into actual work
- 01
Access and classify enterprise knowledge sources
- 02
Parse, segment and build knowledge index
- 03
Retrieve relevant content based on user permissions
- 04
Generate quoted answers and collect feedback
From configuration, integration to continuous optimization
- Knowledge scope and authority design
- Data cleaning and knowledge processing
- Q&A interface or system interface
- Evaluation set, feedback and operation mechanism
FAQ
Can the knowledge authority of different departments be distinguished?
Can. The knowledge space, user identity, and existing system permissions can collectively determine the scope of the search.
How do you continue to improve when your answers are wrong?
Issues can be located and improved through citation verification, user feedback, issue review sets, and knowledge update processes.
Will the existing documentation system have to be replaced?
unnecessary. Existing documents and business systems can be connected through interfaces or synchronization mechanisms.